FAQs

Orders & Shipping

Where do you ship?
We currently ship to U.S. addresses and many international locations. Availability, carriers, and rates are shown at checkout. If you don’t see your country, reach out and we’ll explore options.

How long does it take to process my order?
Most in‑stock orders are packed quickly. You’ll receive a shipment confirmation with tracking as soon as your order leaves our facility. Back‑ordered items will show an estimated ship date at checkout or by email.

How much is shipping?
Real‑time rates are calculated at checkout based on weight, destination, and speed. Large or oversized items may require special handling.

Can I change or cancel an order after placing it?
If your order hasn’t shipped, we’ll do our best to adjust it. Contact us with your order number as soon as possible.

Do you offer expedited shipping?
Yes—expedited options appear at checkout when available.

How do I track my package?
Your tracking number is in the shipping confirmation email and on your order status page.

Products & Compatibility

Will Tite‑Lok rod holders fit my boat?
In most cases, yes. Choose the base that matches your surface (flat gunnel, rail, or track). For clamp‑on installs, verify the gunnel thickness and lip clearance. For track systems, confirm your track size/profile and select a compatible base or adapter.

Are your bases compatible with Lund, Tracker, Crestliner, and similar tracks?
We offer track‑base options that work with many popular track styles. Because manufacturers update profiles over time, please check our fitment notes on each product page or contact us with your boat/model for guidance.

Can I mix and match Tite‑Lok components?
Yes—our holders, extensions, and bases are designed to work together across a variety of setups. See each product page for specific compatibility notes.

Do you sell replacement parts (knobs, clamps, washers, etc.)?
Yes. See Replacement Parts below for details.

Do you make custom parts?
We don’t generally build one‑off custom pieces, but we’re always open to feedback. Tell us what you’re trying to do—we might have a solution.

Installation & Use

Can I install Tite‑Lok products without drilling?
Yes, our clamp‑on bases allow secure, drill‑free mounting on compatible surfaces. Always verify the surface is flat, strong, and thick enough for safe clamping.

What tools do I need for installation?
Basic hand tools (wrenches/hex keys) are usually all that’s needed. 

How do I keep a rod holder from rotating under load?
Tighten the adjustment hardware firmly and ensure the mating surfaces are clean and seated. For heavy trolling loads, use a base style and orientation appropriate to the pull direction.

Any tips for mounting on aluminum boats?
Avoid crushing thin gunnels. Use appropriate backing plates or choose a track/deck base that spreads load. If in doubt, contact us with your boat details.

Do you have installation guides or videos?
We are currently working on making all of our product manuals in video form.

Materials, Care & Safety

What are Tite‑Lok products made of?
Our products are built from high‑quality materials suitable for marine use (e.g., aluminum components with protective finishes and stainless steel hardware). See each product page for specifics.

How do I clean and maintain the finish?
Rinse with fresh water after use, especially in salt or brackish environments. Clean with mild soap and a soft cloth; avoid harsh abrasives and strong solvents. Periodically inspect and re‑tighten hardware.

Are Tite‑Lok products saltwater‑ready?
Many customers use our gear in saltwater. Rinse after each trip and maintain hardware as noted above. If you need a corrosion‑optimized setup, contact us for recommendations.

Dealers & Wholesale

Do you sell through retailers?
Yes—contact us to find a store near you.

How do I become an authorized dealer?
Submit a Dealer Application with your business details, and our team will follow up with terms and onboarding info.

Can dealers get marketing assets (logos, photos, spec sheets)?
Absolutely. Reach out and we’ll provide a link to our dealer asset library.

 

Note: Policies (shipping, returns, warranty) and compatibility information can change over time. Always check the latest details on each product page or the policy pages linked from our site navigation.